UX agency for user experience & interface design
Digitalisation increasingly requires companies to design their brands as virtual worlds of experience. Whether website and mobile app for end customers or business software and machine interface for employees - a consistent user experience has become a decisive success factor. As a UX agency, we help you to develop UX concepts and user interfaces that perfectly align your business model with the wishes of your target groups.
Successful UX design is the symbiosis of business model & customer expectations
Our proven user experience methodology starts with the development of the brand and product core. Together with an in-depth analysis of customer expectations and the market environment, we create the optimal basis for the future UX strategy.
Design systems - the creative vision for more efficiency in application development
Although a UX strategy is usually created on the basis of a specific project, we first develop an overarching design system. The advantage of this approach for our customers: The design is not only used for short-term measures, but can also be flexibly utilised and expanded for future applications.
A good user experience is equally effective for B2C and B2B
The term user experience is mainly known from the B2C environment. However, our many years of experience have shown that There are also customers in the B2B sector who expect a positive user experience. We therefore use our broad industry expertise to optimize business software or machine interfaces through high design quality.
Our UX/UI designs are not only clever, but also beautiful
A well thought-out concept is good, but perfect implementation is even better. That's why, as a UX agency, we invest a lot of energy in user interfaces that really bring your UX strategy to life. After all, the eye is the buyer, and for many users, the highest aesthetic quality and ease of use of digital systems have become a decisive factor in the purchasing process.
What we deliver as a UX agency
Design-Thinking- & Innovation-Workshops
Especially if the requirements in your project are still unclear, we have the right UX methods to efficiently develop innovative solutions. Our UX experts plan and prepare the workshops in detail and moderate the entire process. This ensures a smooth process and high-quality results.
User-Research & Usability-Testing
As a UX agency, we conduct both quantitative and qualitative market research studies using a wide range of methods and tools. We use the results obtained in this way to optimally adapt digital products to the needs of the target groups.
Designsysteme & Pattern-Libraries
To ensure a consistent design environment for all your applications, we document our work comprehensively and in a way that is suitable for the applications. When new requirements arise, we can either utilise existing design patterns or develop new ones efficiently.
Design for web, mobile & machine UI
We design interfaces with a focus on usability, accessibility and aesthetic appeal that is customised to the application. We take modern design trends into account and create innovative user interfaces that make it easier for both your customers and your employees to work with digital products.
Information architecture & content planning
We structure and organise the content of your digital system so that users can easily and intuitively find what they are looking for. Thanks to this foundation, editors in particular get a clear idea of the content architecture in order to deliver the necessary content efficiently.
Contact us to discuss your individual challenges
With 20 years of experience as a UX agency and hundreds of references, we at MASSIVE ART are convinced that this is proof of the effectiveness of our method.
Fresh ideas from our blog
The latest trends and hot ideas combined with our expert knowledge - that's our blog.
Important questions about the UX agency
Eine UX & UI Agentur bietet eine Vielzahl von Dienstleistungen an, darunter UX-Research, User Interface Design, Interaktionsdesign, Informationsarchitektur, Usability-Tests und UX-Strategien für Mobile Apps, Online Shops und Webseiten.
A UX agency is important because it helps companies to develop user-friendly and appealing products and services. A good user experience is crucial to increase user satisfaction, improve their interaction with a product and ultimately drive business success. A UX agency helps companies understand the needs and expectations of their target group and develop user-centred solutions.
A UX agency offers a wide range of services, including:
- UX research: conducting user research to understand the needs, behaviours and preferences of the target audience.
- User interface design: designing visual interfaces to provide an intuitive and attractive user experience.
- Interaction design: Designing interaction sequences and control elements to optimise user guidance.
- Information architecture: Structuring of information and content to ensure easy navigation and orientation.
- Usability tests: Conducting tests to evaluate the user-friendliness of a product and uncover potential for improvement.
- UX strategy: Developing a holistic strategy to ensure a consistent and positive user experience across all channels.
When choosing a UX agency, you should consider the following points:
- Experience and references: Check the agency's experience and look at their previous projects.
- Expertise and services: Make sure that the agency offers the services you need
and has the necessary expertise in the relevant areas. - Team composition: Check whether the agency has a qualified team of UX experts that can meet the requirements of your project.
- Working methods and processes: Enquire about the agency's working methods and processes to ensure they can work well with your business.
- Customer support: Make sure the agency provides good communication and support and is able to respond to your requirements.
A UX agency can boost the success of your business in a number of ways, including:
- Improved user experience: a good UX agency will help you develop products and services that are easy to understand and use, which increases user satisfaction.
- Increasing customer loyalty: By providing a positive user experience, you can improve customer loyalty and increase the likelihood that users will use your products or services again.
- Differentiation from the competition: An outstanding user experience can help you stand out from the competition and create a unique selling point.
- Reduced development costs: By focussing on the user experience, problems can be identified and fixed early on, resulting in lower costs for later adjustments and changes.
- Increased efficiency: A well-designed user interface and interaction flows can increase user productivity and improve workflow efficiency.
The duration of a UX project depends on various factors, including the complexity of the project, the amount of work required and the availability of resources. A smaller project can be completed in a few weeks, while a larger project can take several months. It is important to discuss realistic timeframes with the UX agency
and set milestones to track progress.
The cost of hiring a UX agency varies depending on various factors such as the scope of the project, the experience of the agency, the expertise required and the diversity of the company's global distribution channels. A UX agency can charge on an
hourly basis, project-based or based on a long-term contract. It is important to discuss your requirements with the agency and obtain a detailed quote to estimate the exact cost.
Define your goals: Clarify your goals and requirements for the project to ensure the agency understands your expectations.
Research and selection: Conduct thorough research to find a suitable UX agency that meets your requirements and goals.
Communication: Communicate clearly and openly with the agency to ensure that all relevant information is shared and misunderstandings are avoided.